Salesforce Außendienst, früher bekannt als Außendienst Lightning, ist eine Bibliothek oder, genauer gesagt, eine Erweiterung der Salesforce-Cloud, die Funktionen für das Workforce Management bietet. Es ist in der Lage, Ihren Kunden und Mitarbeitern auch außerhalb des Büros Dienste anzubieten. Es bietet einen guten Überblick über das Workforce Management. Sie hilft Unternehmen, Kundendienstanrufe besser zu verfolgen […]
In Salesforce, Process Builder is a powerful automation tool that allows users to automate processes and workflows. It is a declarative tool and does not require even a single line of code. By using the process builder, users can almost automate everything from everyday tasks such as approvals and follow-up emails to more complex processes such as order renewals and new-hire onboarding.
Salesforce Flow is a powerful automation tool in Salesforce that allows users to build guided processes in Salesforce. A flow looks very much similar to a flowchart. Basically, flow builder is used for creating flows in Salesforce. Flow builder is a primary and declarative tool that does not require any coding knowledge to create and manage flows.
Lightning pages are the custom layouts that allow us to add custom entities to a page and are created using Lightning components. Lightning components are reusable and customizable components that are created using a combination of HTML, JavaScript, and CSS.
Salesforce email templates are pre-designed email layouts used for creating and sending standardized emails. Salesforce users also can create and customize email templates. It can also include „merge fields“ that allow users to personalize the email with information from Salesforce records, such as the recipient’s name.
Salesforce Schema Builder is a tool in the Salesforce platform that allows users to view and modify the schema, or structure, of their organization’s data. With Schema Builder, users can create and edit custom objects and fields, build relationships between Salesforce objects, and watch a graphical representation of the schema.
A password is a string of some specific characters or symbols that a user need to provide to gain access of a program, service or account. We use a password as an authentication for identifying the original user and prevent unauthorized access. Passwords can be easy or difficult and can contain a mixture of letters, numbers, and special characters.
In the Lightning experience, an app is a collection of items, tabs, and objects organized into an interface. You can add a toolbar and a Lightning side tab to your Lightning app. Lightning Apps lets you brand your apps with custom colors and logos. You can create the app in Lightning experience from any edition of Salesforce org.
Lookup relationship is a child to parent relationship that allows us to relate one object to the another object. The object on which the relationship is created considered as child object, and the object at which the relationship points is considered as parent object.
Salesforce provides various standard fields for each Salesforce objects. In every business, they use common standard fields like firstname, lastname, company name, date, amount, status, account, etc. But sometimes standard fields aren’t enough to cover the all the important information of the record. To fulfill this requirement, we use custom fields.
