Category Archives: Salesforce

Salesforce Außendienst (FSL)

Salesforce Außendienst (FSL)

Salesforce Außendienst, früher bekannt als Außendienst Lightning, ist eine Bibliothek oder, genauer gesagt, eine Erweiterung der Salesforce-Cloud, die Funktionen für das Workforce Management bietet. Es ist in der Lage, Ihren Kunden und Mitarbeitern auch außerhalb des Büros Dienste anzubieten. Es bietet einen guten Überblick über das Workforce Management. Sie hilft Unternehmen, Kundendienstanrufe besser zu verfolgen […]

Neue LWC-Funktionen für Entwickler im Salesforce Summer’23 Release

Salesforce Summer'23 Release

In the Context of Salesforce, Release notes are the official documents published by Salesforce that provide details about the changes, new features, improvements, and bug fixes in each software release. Salesforce Summer’23 Release Notes is the latest release published by Salesforce. Salesforce has posted release notes for every aspect of Salesforce with hundreds of innovations.

Was ist Process Builder in Salesforce?

Process Builder

In Salesforce, Process Builder is a powerful automation tool that allows users to automate processes and workflows. It is a declarative tool and does not require even a single line of code. By using the process builder, users can almost automate everything from everyday tasks such as approvals and follow-up emails to more complex processes such as order renewals and new-hire onboarding.

AI Chatbot in Salesforce mit LWC erstellen

AI Chatbot in Salesforce

We can create an AI chatbot in Salesforce using Apex classes & LWC or using Fetch API in LWC. In both methods, we use the API key of ChatGPT. ChatGPT is an Artificial Intelligence(AI) chatbot developed by an AI research agency, OpenAI. We can use ChatGPT as a chatbot, virtual assistant, language translator, content generator, etc. In this blog, we use Fetch API in LWC to create the chatbot.