BigCommerce B2B Edition is the Enterprise B2B offered by BigCommerce. It provides a collection of back-end and self-serve tools for optimizing the experience of B2B ecommerce. It is an all-in-one solution that supports enterprise-level B2B functionality for businesses of all types and sizes. This enables business owners to offer and provide customers with self-service account capabilities and seamless transactions.
B2B Edition offers a range of key capabilities to optimize back-end processes and the customer experience. It has features and tools for both Sellers(Control panel users) and Buyers.
B2B Edition Features and Tools for Sellers
Sellers or Control panel users can access and use several features and tools in Bigcommerce B2B Edition. Here are the features and tools of the B2B edition for sellers.
- Account dashboard: Sellers or Control panel users can view notifications and easily navigate to tools and settings.
- Customer groups and Companies: They can manage and approve or reject Company accounts, and configure the visibility of categories for the customer groups to which they are assigned.
- Super Admin Masquerade: They can log in to the company accounts assigned to them to view the Company’s tier pricing and exclusive products. The seller can place orders on the company’s account on behalf as well.
- Sales Staff Quoting: Sellers are able to configure specialized sales quotes for Companies can access from their storefront accounts.
- User Roles and Permissions: The Control panel users can control which features your users can access by granting specific permissions in custom user roles.
- Buyer Roles and Permissions: Sellers can create custom buyer roles for different Companies and support specialized workflows for each of your B2B clients with custom buyer roles.
- Import and Export: Control panel users can create new data and manage existing entries in bulk using CSV spreadsheets.
- Multi-Storefront Features: Sellers can enable B2B tools on multiple storefronts while managing quotes, orders, and invoices in one place.
B2B Edition Features and Tools for Buyers
B2B Edition has different customer-facing settings for your storefront. Buyers can access and use these features and tools from their account. Here are the features and tools of the B2B edition for buyers.
- Company Account Application: Here, Customers can submit a Company account application in the storefront for a B2B account. They can provide their user and company details in the application. The Company account will be pending until someone from the sales team reviews and approves it.
- Company Account Application Status: The customers will receive a confirmation email when the Sellers approve or reject their request for a B2B account. When approved, the buyers/customers can Request for Quote(RFQ) and access the Buyer portal.
- Company Account Hierarchy: Establish parent-child relationships for multiple Companies and allow buyers at higher levels to access and manage subsidiary Buyer Portals.
- Buyer Portal: B2B Edition provides a storefront dashboard for Company admins. The company admins can create and manage users, quotes, orders, and other B2B actions in this dashboard.
- User Management: Company admin users have the right permissions to assign and edit user roles in their account. They can create, edit, and remove users with different roles.
- Shopping List Approval: B2B Edition allows buyers without purchasing permissions to create and submit Shopping Lists for approval to other Company users, like Admin, Senior Buyer.
- Bulk Ordering Tools: It provides B2C customers and B2B buyers with tools like Quick Order via SKU and CSV upload to easily and efficiently place orders in bulk.
- Invoice Management: Buyers can view their open and paid invoices. They can keep track of their outstanding balance and due dates, and pay for multiple invoices at a time.
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