Category Archives: Administrator

Salesforce field service (FSL)

Salesforce field service (FSL)

Salesforce Field Service, formerly known as Field Service Lightning, is a library or, more accurately, an extension of the Salesforce cloud that provides workforce management capabilities. It holds the power to provide service to your customers and workers outside of the office. It provides a proper view of workforce management. This is used to help […]

What is Process Builder in Salesforce?

Process Builder

In Salesforce, Process Builder is a powerful automation tool that allows users to automate processes and workflows. It is a declarative tool and does not require even a single line of code. By using the process builder, users can almost automate everything from everyday tasks such as approvals and follow-up emails to more complex processes such as order renewals and new-hire onboarding.